Who we are
We are Chadd Media Limited, trading as Good Life Competitions (“Good Life”, “we”, “us”) incorporated in England & Wales (company number 11331511), 131 Great Suffolk Street, London, SE1 1PP. To contact us, please email email@example.com
Availability and Your Status
This Promotion is open worldwide to individuals aged 18 or over excluding employees of the Promoter, its agents and anyone professionally associated with this Promotion.
By entering a competition through our Website, you promise that:
(a) You are a legal resident of the United Kingdom and legally capable of entering into binding contracts;
(b) You are at least 18 years of age or older;
(c) The information you provide upon entry into a competition is complete and accurate.
All rights, including copyright and all other intellectual property rights, in the content of the Website are owned, licensed to or controlled for these purposes by Good Life. In accessing our Website, you agree to do so for your own individual and non-commercial use. You are not permitted to copy, broadcast, download, store (in any medium), transmit, show or play in public, adapt or change in any way the content of our Website for any purpose whatsoever without our prior permission.
Accessing the Website
There is no charge to use the Website. However, your internet service provider may impose charges for you to have access to the amount of bandwidth required to use the Website. In addition, when accessing the Website from a mobile device there may be additional network charges according to your contract.
Contracts between you and us will be governed by English law.
Good Life respects your privacy and is committed to treating any information that we obtain about you with as much care as possible and in a manner compliant with all applicable data protection legislation including the EU General Data Protection Regulation 2016/679 (“GDPR”) and any national implementing laws (collectively “Data Protection Legislation”).
This document is our data promise to you. Please read it carefully. Among other things, it explains:
what personal data we may collect about you in connection with: (i) providing you with our services including entry into a competition; (ii) your online interaction with us (including via our Website, email or social media channels); (iii) our in-person interactions with you and (iv) any other related or ancillary channels (collectively, the “Channels“);
how we collect, store, disclose, transfer, protect and otherwise process that information and for what purposes; and
other important information, such as the lawful bases by which we process your personal data, how long we might retain your personal data, and the rights you have in relation to personal data we hold about you.
The Personal Data We Process
We collect personal data about you through the Channels when you:
access and use our Website (including by way of cookies) and via a form you complete on our Website;
enter a competition, subscribe for other services or special events;
contact us directly on Facebook messenger;
request technical support or other customer care support;
contact us (whether in writing, by email, by telephone or otherwise);
post content on our social media pages; or
otherwise interact with us through the Channels.
If you leave comments on the Website, we collect the data shown in the comments form, and also your IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
The type of personal data we process may include:
your first and last name, user name, email address, postal address, telephone number and other information provided by you;
Payment (such as debit/credit card) information you use to pay for entry into a competition is processed only to the extent, and for the duration, necessary to enable our third-party payment processors (First Data) to process the relevant payment. No such payment information is retained or stored by us.
Sharing Personal Information with Third Parties
email service providers, Mailchimp and Word Press;
web analytics services such as Google analytics;
professional service providers, such as marketing agencies, advertising partners and website hosts in particular, Social Nucleus who will have access to our Mailchimp platform in order to help us mange our email newsletters;
address verification services;
competition management, fulfilment and verification services, Institute of Promotional Marketing;
integration platform providers;
other third parties approved by you, such as social media sites, or share content via or third parties who administer any competitions or surveys on our behalf which you voluntarily partake in; and
any similar or replacement third parties from time to time.
How Long We Retain Your Personal Data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
If you register on our Website, we also store the personal information you provide in your user profile. You can see, edit, or delete your personal information at any time (except you cannot change your username). Website administrators can also see and edit that information.
Otherwise, as a maximum, we will store your data for 6 months from the last active response but in most cases, we will retain certain of your personal data for only as long as is reasonably necessary taking into consideration factors such as:
How We Protect Your Personal Data
For as long as we do store your personal data, we will follow generally accepted industry standards and maintain reasonable safeguards to attempt to ensure the security, integrity, and privacy of the information you have provided. Good Life has security measures in place designed to protect against the loss, misuse, and alteration of the information under our control. Personal data collected by us is stored in secure operating environments that are not available to the public. We maintain information behind a firewall-protected server.
Notwithstanding our efforts to keep your personal data secure, no system can be 100% reliable. To the fullest extent permitted by law, we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any personal data you provide through the Channels. In addition, you are responsible for maintaining the strength and confidentiality of your login credentials.
We will notify you as soon as reasonably practicable if we have reason to believe that there has been a personal data breach by us (or your personal data held by us) which could adversely affect your rights and freedoms.
Links to Third Party Sites
If you access such third-party websites, please ensure that you are satisfied with their respective privacy policies before you provide them with any personal data. We cannot be held responsible for the activities, privacy policies or levels of privacy compliance of any website operated by any third party.
Articles on this site may also include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behave in the exact same way as if you visited the other website.
What Rights You Have Over Your Personal Data
If you have an account on this Website, or have left comments, or have entered into a competition, you can request the following:
the right to receive an exported file of your personal data held by us;
the right to correct any inaccurate or incomplete personal data held by us;
the right to request that we erase the personal data we hold about you;
the right to request that we restrict the processing of your personal data;
the right to have your personal data transferred to another organisation;
the right to object to certain types of processing of your personal data by us; and
the right to complain.
You also have the right to unsubscribe from marketing and other promotional materials/emails at any time by clicking on the unsubscribe button at the bottom of the email.
Questions and Complaints
For all questions or complaints about this policy, we would appreciate the chance to deal with your concerns before you approach the relevant data protection authority. Please contact us in the first instance via email at firstname.lastname@example.org
You have the right to make a complaint at any time to the relevant supervisory authority for data protection issues, which in the UK is the Information Commissioner’s Office (ICO) (www.ico.org.uk
If you leave a comment on our Website you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this Website, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
The table below explains the cookies we may use and why.